1	The Gift of Leadership
2	Apathy 1. lack of emotion or feeling 2. lack of interest
3	Are Today’s Members/Prospects Really Apathetic? Source: The Independent Sector “Giving & Volunteering in America” - 89% of American households gave to a nonprofit - 44% of adults did some volunteer work - of the 56% who didn’t, most said “no one asked me” - 71% said if they were asked, they would serve
4	Empathy understanding another’s feelings or motives
5	Time 1) TIME has become the new “currency”.
6	Be Realistic
7	Technology 3) You must use TECHNOLOGY effectively if you’re going to have any chance to be successful.
8	Diversity 4) DIVERSITY is more than a catch phrase-it’s a reality in virtually every organization.
9	Understanding the New Members 5) GENERATIONAL DIVERSITY is probably a bigger challenge than all the other categories combined.
10	Engaging Members 6. Stop worrying about getting members INVOLVED. You first have to get them ENGAGED.
11	Golden Handcuffs 7) There are very few –if any- “golden handcuffs” left.
12	Understanding the New Members 8) RESPONSIVENESS has become the number one “evaluator” in the minds of our members.
13	Listen 9) Maybe your “competitive advantage” in convincing your members that you are going to LISTEN.
14	Conversation 10) You need to make PHCC membership an ongoing CONVERSATION with your members.
15	Evolving Attitudes
16	CURRENT LEVEL OF PARTICIPATION IN ASSOCIATIONS
17	Evolving Attitudes
18	Association Issues
19	IMPORTANT FACTORS IN DECIDING TO ATTEND EDUCATION COURSES & CONFERENCES
20	Develop Those Future Leaders 2. Take a resource check. Use their TALENT, not just their time. 3. Use TECHNOLOGY to get people engaged.
21	Develop Those Future Leaders 5. Have a PLAN for leadership succession, not a PRAYER. 6. Use TERM LIMITS as one way to institutionalize leadership turnover. 7. Be prepared to answer the basic leadership questions YOUNGER MEMBERS will have.
22	Five Questions Five Questions Young People Ask Before Volunteering What is expected of me? What training will I get? How much time is involved? How many others have volunteered? Has anyone like me already volunteered?
23	Develop Those Future Leaders 8. Don’t let your organization’s structure be a BARRIER to leadership. 9. Don’t forget the PAYCHECK!
24	Older Generation 10. Be sure to find a place for those OLDER generations of leaders.
25	Ways to Engage Older Members -Liaisons -Writers -Speakers -Mentors -Mediators -Recruiters -Planners
26	Develop Those Future Leaders 11. Set your leaders up for success by providing leadership TRAINING.
27	WOW! 12. Never underestimate the WOW factor!
28	Incentives to Attract “Top Level” Leaders 1) Focused information 2) Timely information 3) High level networking 4) Recognition 5) Access 6) The “Gift” of Leadership
29	The Gift of Leadership
30	The Gift of Leadership